Being a successful entrepreneur online--whether that's in the Marketplace or on other platforms, like your own website, Etsy, or Amazon--can vary by industry and business model; but there are certain principles by which you will want to abide and that are contributing factors in the Alleghenies Marketplace.
Get Reviews for Your Store and Products
On the Marketplace
The Alleghenies Marketplace uses reviews as a primary factor for driving awareness to your store. We want every customer who comes through the Marketplace to have a consistent and positive experience, and reward merchants who help us achieve this goal. The homepage, product archives, and other marketing materials automatically show the products and merchants who've received the most positive reception from users.
What does this mean for you?
This means that one of the best ways you can continue driving traffic to your store is encouraging your customers to leave reviews on your profile and on specific products. Our system will naturally encourage them to review their experience, but you can strengthen the relationship with your customers by reaching out directly; emailing them; or even leaving a handwritten note when you ship an order to a first-time customer asking them to share their experience.
This helps you assess your performance, increase visibility, and build loyalty.
e-Commerce Best Practice: The Marketplace also lets you create coupon codes to share with your audience. Consider creating coupon codes as a way of thanking customers for their feedback and to drive repeat business!
Beyond the Marketplace